Many users question, is mad muscles legit especially after dealing with their customer support. While some report timely replies and helpful responses, others express frustration over delayed answers and unresolved billing issues. Canceling subscriptions can also feel like a maze, leading to further dissatisfaction. A few customers mention that support agents were polite, but effectiveness remains inconsistent. Overall, the experience varies sharply—some find the support adequate, while others are left feeling ignored. Consistency and faster resolution could improve the overall support experience significantly.