Despite its benefits, the introduction of ChatGPT into administrative tasks does pose challenges. Data privacy remains a top concern, and measures must be taken to ensure that sensitive information is protected. The city has established security protocols to safeguard resident data, underscoring a commitment to responsible AI use. Looking ahead, the success of this initiative could pave the way for other Spanish cities to adopt ChatGPT. By embracing AI, Spain can enhance the efficiency of its public services, ultimately improving quality of life for residents across the country.