The adoption of ChatGPT by a Spanish city marks a new era in public administration. This initiative allows the city to handle resident requests with ease, using OpenAI’s advanced large language model to automate responses for various administrative tasks. From processing requests for permits to providing guidelines on municipal services, ChatGPT helps the city government save time and resources. Spanish residents can now submit queries in Español, receiving quick, precise answers to their questions. This approach streamlines the process, reducing the need for in-person visits and offering residents a more efficient way to access city services.