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- moneyfx advance
Offline - Registered: 2/11/2021
- Posts: 31
Locked out of osTicket
Currently blocked from our system. It was a new installation on Windows Server 2019, IIS and MySQL.
When you try to log in, just get the message "access denied".
The ost_staff table in the database lists only 2 users (administrators I created) - I tried to reset their passwords by updating the information about the table with new passwords, the request is in order, fixed, without dice.
I tried to restart IIS, but still nothing.
Do you have any ideas?
- Eva_Muller
- moneyfx advance
Offline
- Registered: 2/11/2021
- Posts: 24
Re: Locked out of osTicket
I am an idiot - when further viewing the user names of the agents listed in the os_staff table in the database, I entered the wrong user name.
Thanks for the offer
- Eva_Muller
- moneyfx advance
Offline
- Registered: 2/11/2021
- Posts: 24
Re: Locked out of osTicket
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